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MANAGED IT SERVICES

Serious IT.
Friendly Support

Founded in 1993, BEAR Technologies® has spent more than three
decades helping organizations maintain operational continuity through reliable, high-availability managed services, responsive support, and trusted technology expertise.

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WHERE TECHNOLOGY MEETS YOUR BUSINESS GOAL

Four Pillars. One Team

Efficient people. Seamless access. Secure, reliable systems.

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Strong Technology Foundation

Every layer, from network architecture and system configurations to cybersecurity and backups, is built for reliability and resilience. This foundation keeps your IT optimized, secure, and ready to scale as your business grows.

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Reliability & Proactive Support

Reliability means keeping your business running without interruption. With proactive monitoring, patching, and maintenance, BEAR ensures peak performance and uptime, dependable technology backed by a partner who’s always one step ahead.

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Security & Risk Management

Security is at the core of everything we do. With advanced threat protection, zero-trust principles, and continuous monitoring, BEAR safeguards your systems and data. From endpoints to compliance, we prevent risks before they become issues, delivering a secure foundation for growth.

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Strategic Guidance & Technology Roadmap

BEAR goes beyond daily IT support, providing strategic direction that aligns technology with your business goals. Through regular reviews and a tailored roadmap, we help you plan for growth, manage costs, and make smart, future-ready decisions.

A Team that Drives You Forward

THE SERVICE AROUND TECHNOLOGY

A Team that Drives You Forward

Whether serving as your IT department or supporting your in-house team, BEAR delivers secure, efficient, and forward-thinking solutions that keep your business running smoothly and ahead of the competition.

  • BEAR Customer Portal — full visibility into your IT environment
  • Instant IT support the moment something goes wrong
  • Quarterly Technology Business Reviews with your Account Manager
  • Quarterly on-site visits and infrastructure inspections
  • Dedicated Account Manager as your consistent point of contact

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KEEP YOUR BUSINESS MOVING FORWARD

Supporting Productivity, Reliability, and Security

End-User Support
End-User Support
  • 24/7 Unlimited Help Desk
  • 24/7 Unlimited Tier 2
  • Individualized Protection Based on Behavior Analytics.
  • Employee Onboarding / Offboarding
  • Microsoft 365 & Identity Support
  • Remote Workforce Support
  • Security Awareness Training
  • Ticket Transparency through Customer Portal
Workstation Support
Workstation Support
  • 24/7 Endpoint Monitoring & Performance Oversight
  • Device Encryption for Data Protection
  • AI-Driven Cloud Endpoint Protection
  • Workstation Standardization & Configuration Control
  • Patching and Update Management
  • Endpoint Encryption & Data Protection Management
  • Detailed Asset Audit & Inventory Tracking
Infrastructure Support
Infrastructure Support
  • 24/7 Proactive Network & Infrastructure Monitoring
  • Network Governance & Vendor Management
  • Preventive Maintenance & Performance Optimization
  • Firewall & Perimeter Security Management
  • Failover and Redundancy Options
  • Infrastructure Documentation & Change Control
Security & Integrity
Security & Data Integrity
  • 24/7 SOC Threat Monitoring
  • Endpoint Detection & Response (EDR)
  • Rapid Incident Containment & Recovery
  • Email & Collaboration Security
  • Security Training and Phishing Simulations
  • Continuous Vulnerability Management
  • Zero-Trust Access Enforcement
  • Disk Encryption Management